I am sure I am not alone in the community when experiencing some problems with Coinbase. Over the last couple of days I have encountered all kinds of access problems and usually when I am trying to trade up. Suddenly when it loads (even if you try hard refresh CTR +F5) the interface is decorated with all kinds of red notifications warning of failures.
Now I know the market has gone ballistic at the moment with BitCoin, Ethereum and Yearn Finance breaking all kinds of new thresholds and the market generally being up all over the place. Even BATs are moving a bit!!!
Is it that such an upsurge is creating a huge amount of trading volume and their systems are getting overwhelmed?
Coinbase, as the world’s largest crypto exchange should have plenty of capacity in their data centres and not suffer such outages and frankly these systemic failures are costing me money and again I am sure I am not alone in my observations.
I am well aware from chat around the net that many cynics will argue that this is just COINBASE doing what it does best. It somehow suffers such outages when the market heats up so they can consolidate. However surely this isn’t the case because with their fees a vibrant market can only mean more commissions for them.
Just asking?
I think it is only fair to expect some kind of an explanation from them as accountability is extremely important. I use online banking and very rarely suffer any kind of an outage and if I do it is usually remedied very quickly.
For any interface to be highly regarded it needs to be highly rated in three areas, namely quality, reliability and user friendliness. Any failure in any single one of these areas can lead to huge levels of client dissatisfaction and possible reputational damage.
This in my view would be a shame because Coinbase have done a lot in recent times to improve its image (even if it is a bit Facebook like in terms of direct interactions – there is never anyone there). Their interface is nice and clean, Earn is taking off and also their staking options are improving all the time. Furthermore they are continually adding more crypto assets to their trading lists.
It only takes one thing to set back a whole load of good work so I sincerely hope that Coinbase get to grips with their technology and if it does happen to be what the cynics suspect that they sharpen up their game and behave with more integrity.
Stay safe and stay well.
