ChatGPT Review: Everything You Need to Know

What is ChatGPT really? A breakthrough AI technology with far-reaching impact, or hype that will slowly dissipate as initial curiosity fades? This detailed ChatGPT review gives you a 360-degree view of the underlying technology powering ChatGBT and its use cases.

Some call it the prelude to a new frontier in the evolution of technology. Some call it a glimmer of how artificial intelligence (AI) will change everything. Not to mention all those memes which suggest ChatGBT is an existential threat to Google and other search engines. So, what to think? This ChatGBT review will consider whether the AI program is a game-changer or just a fleeting trend. Let’s take a look.

What is ChatGPT?

Speculations have been rife about ChatGPT ever since the prototype’s public release on Nov. 30, 2022. The excitement surrounding the project was significant: it took five days to reach the million mark, according to Greg Brockman, CEO and co-founder of OpenAI.

Put simply, ChatGPT is a chatbot that can engage you in a conversation, just like a human would. It has been designed to understand your questions on various topics and provide detailed responses to those questions. The responses may not always be accurate, but the bot does a relatively good job of making it feel like you’re talking to a real person.

ChatGPT is a natural language processing (NLP) machine learning model. It uses Generative Pre-trained Transformer 3 (GPT-3), one of the most sophisticated autoregressive language models, to produce human-like text. The screenshot below shows an example conversation between a user and the software:

ChatGPT has been optimized for contextual conversation using Reinforcement Learning with Human Feedback (RLHF). This method relies on human demonstrations to nudge machine learning models toward the desired behavior. During training, the model learned from vast amounts of data from the internet. The bulk of the data was authored by humans, including conversations. This explains how ChatGPT is capable of providing human-like responses, regardless of the conversation topic.

The bot seems to be able to adapt within a conversation thread. However, as of December 2022, it cannot access previous chats. This means you can not continue a conversation you had with the AI software last Sunday. You have to start afresh.

For ChatGPT, the world hasn’t moved on since 2021

The chatbot can only provide general information and assistance based on its training and programming in its current version. The knowledge cutoff for ChatGPT is 2021, meaning it does not know about any events or developments after that time.

The chatbot is programmed to maximize the similarity between its outputs and the relevant datasets it was trained on. It has no internal mechanism to fact-check its outputs. So, its responses to your questions may sometimes be inaccurate or misleading.

This detailed ChatGPT review will delve into these specifics. But before that, let’s have a quick look at the company behind the AI chatbot.

Who created ChatGPT?

OpenAI, an AI research company based in San Francisco, is behind ChatGPT. Launched in 2015, OpenAI pitches itself as a state-of-the-art company dedicated to researching AI technology and various associated subdomains to benefit humanity.

OpenAI was co-founded by Elon Musk and Sam Altman, among others. Altman, an American entrepreneur, investor, programmer, and blogger, is also the CEO of the company. Musk resigned from the board in 2018, although he continues to contribute financially.

OpenAI has many high-profile donors and investors, including Microsoft, which invested $1 billion in the company in 2019. As per recent Reuters reporting,the company is privately projecting $1 billion in revenue by 2024. It was recently valued at $20 billion, although OpenAI has remained tight-lipped about its financials in public.

ChatGPT review: Usability

Using the chatbot is pretty simple. Rather than covering the individual steps, this review focuses on the bots’ merits, limitations, and overall usability. That said, do check our detailed tutorial if you’re keen to learn how to use the ChatGPT software.

User interface and user experience

The user interface is as simple as can be for an AI chatbot program. It has minimal design elements and just a few buttons/options — nothing to confuse even the rookie technology user. In addition to the chat box, where you type in messages and receive replies, there is one button each for:

• Starting a new conversation with the AI
• Toggling between light and dark modes
• Logging out 
• Accessing the ChatGPT FAQ page and Discord server

Interacting with the chatbot is also simple. You can type in a question or a message (see the yellow arrow in the picture above). Then ChatGPT considers the questions and the relevant context before determining an appropriate response. Based on our experience testing the product so far, the chatbot takes a few seconds to respond (usually not more than 10 seconds). 

ChatGPT fees

As of December 2022, ChatGPT is free to all registered users. The only criterion is that you have to be legally an adult (18 or older). OpenAI has not made a statement on whether or not the chatbot will remain free in the future. In all likelihood, the company might switch to a paid or subscription model after the final release of the product. You can also use the ideas and content generated by ChatGPT for personal and commercial purposes. OpenAI doesn’t charge royalties, commissions, or other fees.

What can you do with the AI chatbot?

You can use ChatGPT in many ways, so long as you keep the bot’s limitations in mind. So far, users have been exploring ChatGBT as a tool with which to compose music, understand complex topics, make jokes, write fiction, and even write/debug computer codes. Here are a few examples of what you can do with ChatGPT:

Write code

Whether you are a seasoned programmer or just a beginner, you can ask ChatGPT to help you write code to solve a particular problem. You just have to specify what programming language you want to write the code in — for example, Python, C++, or any other language. The AI software has limitations here, though. Users still have to check the code line by line and potentially debug it. So, it’s debatable whether the chatbot actually saves any time or effort here.

Debug codes

Even if you don’t want any help writing your code, you could still ask ChatGPT to help debug your code and even spot vulnerabilities. The bot will also explain how to fix those vulnerabilities. However, as mentioned above, we’d be hesitant to trust ChatGBT to write and debug its own code.

Explain concepts

ChatGPT also comes in handy for learning about a variety of topics from different disciplines. Science, history, linguistics, math, engineering — you name it. Want to learn how to fix a leaking pipe? Ask the AI chatbot for step-by-step instructions. Intrigued about what happens when two black holes collide? ChatGPT is just one question away. You can even ask the bot to help you with homework or assignments.

Brainstorm creative ideas

Need ideas for a new acoustic ballad? Ask ChatGPT to chip in with some cool chord progressions. Need a twist for a short story or a movie script? Ask ChatGPT and see whether you can build from one of its many ideas. Do be aware of lifting ideas straight from the AI bot, though: it doesn’t screen for plagiarism.

Excerpt data from texts

The bot can also help you extract data from huge volumes of text. All you have to do is feed the bot text and tell it what kind of data you are looking for (and in what format). 

Automate customer support

Businesses already deploy chatbots to boost their customer support infrastructure. However, ChatGPT is more sophisticated than the average chatbot. As such, it may be able to help businesses deliver improved customer support experiences.

ChatGPT review: Limitations

Is ChatGBT ushering in a new era — a fresh stage in the evolution of AI? Perhaps it is a catalyst of sorts, but it’s important to remember that ChatGPT has its fair share of shortcomings. The most glaringly obvious is that the AI bot makes up facts. This doesn’t, on the surface, appear to be malicious or intentional. Rather, it’s more of a folly that all generative large language models (LLMs) share. Some critics call it “stochastic parroting,” while others prefer the more simplistic term “hallucination” to describe this limitation.

So, what’s causing LLMs, including ChatGPT, to disperse false information occasionally? Simply put, these models are trained to predict the next words for a given input within a particular context. The models receive no training to analyze their outputs’ factual accuracy objectively. However, as observers have pointed out, what makes ChatGPT unique is its superior ability to make even those hallucinations sound plausible. This is clearly a red flag, as it could make the chatbot a useful tool in the dissemination of fake news and misinformation.

OpenAI acknowledges ChatGBT’s shortcomings

In all fairness, OpenAI is pointedly transparent about what ChatGPT can and cannot do. The company’s CEO has acknowledged the chatbot’s limitations. In a recent tweet, Altman cautioned users, explaining, “it’s a mistake to be relying on it [ChatGPT] for anything important right now.” 

With these limitations in mind, it’s clear ChatGPT is not yet ready to replace Google and other search engines. As a learning tool, it can be both useful and fun. However, you should not yet use ChatGBT as your single source of information. Because of these inaccuracies, some websites have banned users from sharing ChatGPT responses. One notable example to have taken such a measure is Stack Overflow. The Q&A site for coders and programmers banned the use of ChatGPT-generated text shortly after the chatbot’s launch. The website justified the move,

“Overall, because the average rate of getting correct answers from ChatGPT is too low, the posting of answers created by ChatGPT is substantially harmful to the site and to users who are asking or looking for correct answers.”

ChatGPT review: Privacy

We recommend that all users read through OpenAI’s privacy policyterms of use before using ChatGPT. OpenAI may review all conversations you have with the AI chatbot. The company says these reviews are important to ensure safety and compliance with relevant laws and regulations. Furthermore, the conversations also help the company improve its systems. ChatGBT is free at the point of use. Remember the saying, “if something is free, then you’re the product?” Well, that might well be the case here. Especially as some estimates expect the program to cost OpenAI up to $100,000 per day to run, or $3 million a month.

With that in mind, you shouldn’t share any sensitive information with the bot, as it may be visible to the company’s AI trainers. You may choose to delete your account and all associated data at any point by following the steps outlined . However, you can not view your conversation history, and neither can you delete specific prompts.

ChatGPT review: Final verdict

Overall, this ChatGPTreview can conclude that the AI chatbot is a promising new product with some serious potential. Of course, it is still a work in progress and has much to prove with the latter releases. Yet it’s already one, if not the most, advanced multi-utility AI chatbots around. The fact that it is free and easy to use further adds to ChatGPT’s charm. The chatbot is useful for borrowing and building on ideas.

As mentioned, there are currently severe limitations around using the bot as a learning tool or a primary source of information, as the bot can fetch inaccurate info. Verifying the chatbot’s information with reliable secondary sources is vital. Will ChatGBT change the world as it is today? No. But will future iterations of this high-powered bot be key disruptors of the future? We’d say there’s certainly a strong possibility.

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