Binance is unreliable when markets are moving

Just making this post out of frustration. I have noticed a trend that whenever btc hits historical high's that we unable to access to the app nor close any trades. This is ridiculous for the number one central exchange and I have been testing others. It is clear to me now that this is always going to be the case and I would recommend that you change your central exchange with immediate affect. Imagine your not able to access the app nor class a trade during all time highs. I have a future trade that is making an enormous amount of money that I cannot close. Well done BINANCE your so amazing. Pretty much giving insight that they not going to be the best exchange for long